CANCELLATION POLICY

CANCELLATION POLICY

Because it’s important ;)

Close-up of person's legs showing ripped jeans and green floral high heel sandals, sitting in a salon chair with hair clippings on the wooden floor.

Photography by @jasonlecras

Booking Policy:
All appointments require a credit card to be placed on hold (please refer to the cancellation policy below). A deposit is not required, and you will not be charged at the time of booking.

All hair color clients require either a haircut appointment or a consultation if you are a first-time client.

Please arrive with hair washed within 1-2 days for all color services.

Reach out directly if you need any other adjustments!

Cancellation Policy:
I understand that life happens, but please provide 48 hours' notice for all cancellations. Failure to cancel within that time frame will result in a 50% charge of the service.

If you cancel on the day of your appointment or are more than 15 minutes late, you will risk being charged 100% of the service price.

All charges noted above will be charged automatically.

 FAQs

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 FAQs *

  • There is an inexpensive paid lot attached to Mandarin Plaza where Salon Dolly is located.

    970 N Broadway, Los Angeles, CA

    There is also metered street parking available on Broadway and the surrounding streets

    You can also take the Metro A Line to the Chinatown stop, just a 5 minute walk from the station. Upon exiting walk through blossom plaza towards Broadway, make a right and Salon Dolly is just down the street.

  • You’ll find the main entrance to Salon Dolly inside Mandarin Plaza on the main floor.

    970 N Broadway Suite #102

    When entering through the parking garage, walk straight ahead, past the main gates. Salon Dolly will be on your right.

    When entering off Broadway, make a right after walking through the large open gates and you’ll find Salon Dolly on your right.

  • Unfortunately there are no public parking lots near the salon, but you’ll find free street parking available on Altadena Drive and the surrounding area.

  • I currently don’t offer online booking for bang trims.

    Please reach out directly or through the form I have at the bottom of my website.

    Since they are quicker appointments I will book them back to back with a standing appointment

  • Lead Salon in Pasadena is a stand alone white store front on Altadena Drive. Enter through the left door at the front of the building.